Commenting Workstation

This module is used to view and process comments and ratings on your websites.

The Commenting Workstation is a Titan CMS module that is used to view and process comments and ratings on your websites.  The Comments and Ratings form is created in the Titan Administration module and then assigned to your item in the Web Content Management module under Properties - Comments and Ratings .

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Working with the Commenting Workstation

All Comments

All processed and pending Comments & Ratings may be viewed by selecting the All Comments.

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Approved

Approved comments and ratings will display on your website for users to view. Comments and ratings may be configured to require to be manually approved, or they may automatically be approved.

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Dashboard - Pending Comments

Dashboard - Pending Comments are comments that require to be processed. You can access the Commenting Workstation and list of Pending Comments by using the link Go to Comments in the dashboard.

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Delete

Using the Delete for a comment & rating will permanently delete the item.

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Featured

Featured comments and ratings will display on your website in the feature section. Configure the feature section when activating the form in Titan Administration.

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Global All

The Global All option allows you to process all comments instead of individually.

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Steps for Comment & Rating

Suggested steps to follow when setting up Comments & Ratings.

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Unapproved

Unapproved comments and ratings will not display on your website. Comments and ratings may be configured so that they are required to be manually processed. When processed, if you desire to retain the comment but not approve it to display on your website, the comment status may be set to unapproved.

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